Stakemate Terms, Licence and Account Rules

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The current Stakemate terms are version 1.0.0, effective 15 September 2025. Bet Theory (Malta) Limited operates Stakemate under company number C 109687, and the UK Gambling Commission account number is 66151.

Customers must be at least 18 and may hold one account. Customer funds are segregated from company funds but are not protected in insolvency, while an account can become dormant after at least 12 months of inactivity and may, under the confirmed conditions, become subject to a £5 monthly dormant-account fee.

Current Terms and Operator Details

The current terms are version 1.0.0 and are effective from 15 September 2025. The legal operator is Bet Theory (Malta) Limited.

• Terms version: v1.0.0.
• Effective date: 15 September 2025.
• Operator: Bet Theory (Malta) Limited.
• Company number: C 109687.

These details identify the current terms and the company responsible for operating the service.

UKGC Regulation and Licensed Activities

The UK Gambling Commission account number is 66151. Confirmed licensed activities include Casino, Bingo, Gambling Software and General Betting – Real Event.

• UKGC account number: 66151.
• Casino is included among the confirmed licensed activities.
• Bingo is included among the confirmed licensed activities.
• Gambling Software is included among the confirmed licensed activities.
• General Betting – Real Event is included among the confirmed licensed activities.
• The confirmed activities are recorded from 2 May 2025.

Age, Eligibility and Account Ownership

You must be at least 18 to use the account. Only one account is permitted per customer, and an account must not be opened for another person.

• You must be 18 or over.
• Only one account is permitted per customer.
• You must not open an account for someone else.
• Self-exclusion and GAMSTOP restrictions also affect account eligibility.

If you need information about time-outs, self-exclusion or GAMSTOP, review the safer gambling tools available for those controls.

Customer Funds and Insolvency Protection

Customer funds are segregated from company funds. This means customer money is held separately from the company’s own funds.

Segregation means customer funds are kept separate from company funds.

It does not mean those funds are protected if the company becomes insolvent.

No statutory compensation or guaranteed insolvency protection should be inferred from the segregation arrangement.

Promotion Terms and Account Conditions

Promotion-specific terms take precedence where they apply to the relevant offer or promotion. Those specific conditions operate alongside the wider account terms.

Use the promotion-specific conditions for the promotion concerned.

Do not treat promotion-specific terms as removing statutory rights that remain preserved under the wider legal framework.

Dormant Accounts and the £5 Monthly Fee

An account can become dormant after at least 12 months of inactivity. The dormant-account fee is conditional rather than automatic.

1. The account reaches at least 12 months of inactivity.
2. The account can become dormant.
3. Attempts are made to return any remaining funds.
4. If the funds cannot be returned and the confirmed conditions apply, a £5 monthly dormant-account fee may be charged.

The £5 monthly fee should not be read as an automatic charge on every account immediately after 12 months of inactivity.

Governing Law and Statutory Rights

The terms are governed by the laws of England and Wales. Statutory rights for customers in Scotland and Northern Ireland remain preserved.

This governing-law clause should not be read as removing statutory protections that continue to apply in those jurisdictions.

If you need to raise a dispute formally, use the formal complaint process and its complaint and IBAS timelines.

Common Terms and Account Situations

The applicable rule depends on the account or legal situation involved.

You Are Under 18

Account use is not permitted if you are under 18. No parental-consent exception is stated in the confirmed terms.

You Already Have an Account

Only one account is permitted per customer. Do not open a second account or open an account for another person.

You Are Self-Excluded or on GAMSTOP

Self-exclusion or GAMSTOP affects account eligibility under the relevant rules. The restriction should not be bypassed by attempting to use another account route.

Your Account Has Been Inactive for 12 Months

After at least 12 months of inactivity, an account can become dormant. Attempts are made to return remaining funds, and a £5 monthly fee may apply only if the confirmed dormant-account conditions are met and the funds cannot be returned.

You Want to Understand a Promotion Condition

Use the promotion-specific terms for the promotion concerned where they apply. Those conditions do not remove statutory rights that remain preserved.

FAQ – Stakemate Terms Questions

Who Operates Stakemate?

Stakemate is operated by Bet Theory (Malta) Limited, company number C 109687.

What Is Stakemate’s UKGC Account Number?

The UK Gambling Commission account number is 66151.

Do I Need to Be 18?

Yes. You must be at least 18 to use the account.

Can I Hold Two Stakemate Accounts?

No. Only one account is permitted per customer.

Can Someone Open an Account for Me?

No. An account must not be opened for another person.

Are Customer Funds Insolvency-Protected?

No. Customer funds are segregated from company funds but are not protected in insolvency.

When Can an Account Become Dormant?

An account can become dormant after at least 12 months of inactivity.

Can a Dormant-Account Fee Apply?

Yes. A £5 monthly dormant-account fee may apply under the confirmed conditions where remaining funds cannot be returned after attempts to return them.